Seller's Disclaimer: All items we are selling are not made by Swarovski Company, but the Crystals on them are Genuine Swarovski Crystals. We are authorized jewelry manufacturer that we can use Swarovski Crystals on our products.

ORDER PROCESSING TIME: Orders will be processed within 1-3 days, unless special request by customer. Buyers are responsible for contacting us for expedited shipping.

Shipping Information:

SHIPPING & HANDLING FEE:

USA: Starting at $5.95 with tracking number. Prices vary with weight.

International Shipping: Varies with weight.

Price goes up after every 4 items added.

INTERNATIONAL SHIPPING IS AVAILABLE:

Items are shipped within 4-5 business days. Delivery times depend on the mail system and customs process in each different country. Delivery times average 10-30 days (depending on Country Location).

Canadian Customers, Important!--Canada seems to be experiencing serious delays after the package is handed off to customs. Please allow up to 4-5 weeks for delivery

IMPORTANT -- we are nor responsible for any lost or late arrival on international items shipped out, with international shipping custom could delays packages, therefore customer is taking responsibility for item.



Return Policy:

At this time we only have EXCHANGE ONLY POLICY (7 DAYS). Special quantities 3+ or special request orders will not be exchanged or returned. If you have any questions please call or email me for details. Item must be in its original condition and packaging. Item taken out of the packaging will not be exchanged. Item returned for an exchange, should be in mailed out the same day or next day. Buyer is responsible for shipping back and forth.

NO RETURNS OR EXCHANGE ON THE FOLLOWING:

- CZ necklaces - Crystal Purses - High Price Tag Jewelry

We inspect all merchandise before they are shipped out to ensure there are no defects. No items can be returned unless they are manufacture defects (workmanship or material). If there are manufacture defects, merchandise must be returned within 24hrs of Delivery in unused and unworn condition with Return Authorization number.

Refunds: Shipping will not be refunded.

20% restocking fee will be applied to all canceled transactions.

All Jewelry can be cleaned with silver/gold cleaning cloth.. Please remember no perfume on any of our jewelry. Thank you for shopping with Elegance Galore. We look forward to seeing you again.